Cancellation & Refund Policy:
At OMASYS, we strive to provide exceptional services to our clients. However, we understand that circumstances may arise where cancellation or refund requests are necessary. Please review our policy below:
- Cancellation:
- Clients may request cancellation of services at any time by notifying us in writing via email or through our designated communication channels.
- Depending on the stage of the project and the services rendered, cancellation fees may apply. These fees will be outlined in the project agreement or contract signed between OMASYS and the client.
- Refund:
- Refund eligibility is determined on a case-by-case basis and is subject to the terms outlined in the project agreement or contract.
- Refund requests must be submitted in writing and will be processed within a reasonable timeframe.
- Refunds may be issued for any unused portion of prepaid services or for services not delivered as promised.
- Non-Refundable Items:
- Certain services or expenses, such as domain registration fees, third-party software licenses, or non-recoverable expenses incurred on behalf of the client, may not be eligible for refund.
- Disputes:
- In the event of a dispute regarding a cancellation or refund request, OMASYS reserves the right to investigate the matter and make a final determination based on the terms outlined in the project agreement or contract.
- Changes to this Policy:
- OMASYS reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
- Clients are encouraged to review this policy periodically for any updates or changes.
By engaging with our services, you acknowledge and agree to abide by the terms of this Cancellation & Refund Policy. If you have any questions or concerns regarding cancellations or refunds, please contact us at [contact@omaxsys.coml/+91 9700779391].